These Terms of Service (the “Terms”) govern your access to and use of Overture Forms (the “Service”), operated by Rosevine Technology Services (“Rosevine Technology Services,” “we,” “us,” or “our”). By accessing or using the Service, you agree to be bound by these Terms. If you are entering into these Terms on behalf of an organization, you represent that you have authority to bind that organization.
1. The Service
Overture Forms is a hosted platform for building, publishing, and receiving online forms, including email and webhook delivery of form submissions, access controls, and related administrative tooling. We may update, improve, or modify the Service from time to time.
2. Accounts and access
Access to the administrative console requires authentication through a supported identity provider (such as Microsoft Entra ID). You are responsible for maintaining the security of your accounts and for all activity that occurs under them, and for ensuring that the users you grant access are authorized. You must promptly notify us of any unauthorized use.
3. Acceptable use
You agree not to use the Service to:
- violate any applicable law or regulation;
- send unsolicited or unlawful communications, or collect data without a lawful basis or required consent;
- infringe the intellectual property, privacy, or other rights of others;
- transmit malware, attempt to gain unauthorized access to systems, or interfere with the integrity or performance of the Service; or
- misrepresent your identity or affiliation in a way that deceives others.
4. Your content and data
You retain all rights to the forms you create and the submissions you collect (“Customer Data”). You grant us a limited license to host, process, and transmit Customer Data solely to provide and maintain the Service. You are responsible for the lawfulness of the Customer Data you collect and for providing any notices and obtaining any consents required from the individuals who submit your forms.
5. Subscriptions, fees, and cancellation
Plans and fees. Paid plans and their prices, limits, and included submissions are described on our pricing page. Each plan has a fixed monthly fee, charged in advance, and a per-submission charge for submissions beyond the plan’s monthly allowance, billed in arrears at the end of each billing period. Prices are in US dollars and exclude any applicable taxes. Payments are processed by our payment provider, Stripe.
Free trial. A new subscription starts with a 7-day free trial. A payment method is required to start it. Before you start, we show you the date the trial ends and the amount of the first charge, and we email you a reminder before it ends. Unless you cancel before the trial ends, your subscription continues automatically and your payment method is charged the plan’s monthly fee on that date. Usage during the trial isn’t charged. Each workspace can have one free trial.
Automatic renewal. Your subscription renews automatically every month, and we charge your payment method the monthly fee plus any submission overage, until you cancel. We email you a copy of these terms when your subscription starts and a reminder each year.
Cancellation. You can cancel online at any time, in the same place you subscribed: open Billing in the Overture app and choose Cancel subscription. You don’t need to contact us. Cancelling stops renewal, so there are no further subscription fees; you keep access until the end of the current billing period (or of your trial), and we confirm the cancellation by email. Any submission overage for the final period is still billed once, at its end. Cancelling during the free trial costs nothing. Fees already paid are non-refundable except where required by law.
Plan changes. Upgrades take effect immediately, and we charge the prorated difference for the rest of the billing period. Downgrades take effect at the end of the billing period, once your workspace fits the new plan’s limits. Each change requires your agreement to the new plan’s terms.
Price changes. We won’t raise the price of your subscription without notifying you at least 7 days (and no more than 30 days) before the change, explaining how to cancel, and obtaining your agreement to the new price.
Failed payments. If a payment fails, we retry it over several days and let you know so you can update your payment method. Your forms keep working meanwhile. If every attempt fails, your subscription ends.
When a subscription ends. When your subscription ends (because you cancelled or payment failed), your forms stop accepting submissions. We keep your workspace’s data for 90 days so you can export it or subscribe again, and we email you before deleting it. After 90 days we permanently delete it. A workspace created without ever choosing a plan is deleted after 30 days. We keep records of your agreement to these terms and of any cancellation for as long as the law requires.
6. Third-party services
The Service relies on third-party providers (for example, cloud infrastructure and email delivery) to function. Your use of the Service may be subject to those providers’ terms, and their availability is outside our direct control.
7. Service availability
We work to keep the Service available and reliable, but it is provided on an “as is” and “as available” basis. We do not warrant that the Service will be uninterrupted or error-free.
8. Disclaimers and limitation of liability
To the maximum extent permitted by law, Rosevine Technology Services disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. To the maximum extent permitted by law, Rosevine Technology Services will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenues, or data, arising out of or related to your use of the Service.
9. Termination
You may stop using the Service at any time. We may suspend or terminate access if you materially breach these Terms or if required to protect the Service or other users. On termination, the rights granted to you under these Terms will cease.
10. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will take reasonable steps to notify you. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
11. Contact
Questions about these Terms can be sent to hello@overtureforms.com.
This page is provided as a general template and does not constitute legal advice. Rosevine Technology Services should have these Terms reviewed by qualified counsel before relying on them.